H.R.M and its  Evolving Role In 21 Century.

We need to look for to discover challenging task in the field of H.R.M Managers may ignore their personal problem but they can’t ignore organizational problems. Many problems are caused by constant changes that occur both within & out of the firm.

Following points illustrate challenges in HRM

1.Changing a mix of the workforce.

Among the major changes in the mix of personnel entering the workforce such as

i)Increased numbers of minority members

To enter in the organization greater skill is required. The imbalance in the workforce has led to greater number of minority personnel being hired for all types of job. This group holds less skill & lower paid job such as work or laborer.

ii) Increasing levels of formal Education

 For the entire workforce improvement in education level for black professional, technical, managerial, clerical sales etc. Type of jobs has also been accomplished by increasing level all along the line. Previously the formal education level of the workforce was limited but now the scenario has been changed now we can see the overall number of the professional job is projected risen about 30% this progress considering a steady increase in both size of workforce & level of education.

iii) More female employees

Indian laws have contributed greater no. of female employees entering the workforce. Women have entering organization in recent years is as much faster in past years than men.

iv) More working mothers

It is observed that an increasing proportion of female employees having children under the age of 5 years is more. This made it difficult for them to become a regular member of the organization. H.R managers should seriously consider such practices as flexible hours of work. This problem can be solved by sharing one job by two or more employees & providing childcare during working hours.

2 changing the personal values of workers

The changing mix of the workforce leads to the introduction of new values to the organization. In the past, the workforce of America has been heavily utilized work ethics such as behavioral norms like punctuality, honesty, religion. The workforce with this type of values is highly adopted by the organization.to persuade the values of productivity, efficiency &  effectiveness. Nowadays work ethics is declining as self-determination of work schedule is an interesting phenomenon in this country. Flextime is a program that allows flexible le starting & quitting time for employees.

The insurance industry showed greater interest in this type of schedule. Though the Flexi-time fits quite well the modern workforce such plan have also been found to have also been found to have a number of advantages to the employee. Such as to enhance productivity, to reduce employee job hopping, and absenteeism to improve morale and turnover.

 And now from Europe where flex time was first developed there comes suggestion of flexy year schedule. Here worker can sign the contract to work as per his requirements during the year.

 For Eg, if one contracted to work 1200 HRS during a year, this could be fulfilled in 120 days of 10 hours or 240 days of 5 hours or any particular combination that fits the personal requirement. it is estimated that at least 12 firms with a total of 100 employees as using the working year contract in West Germany.

3 Changing the expectation of citizen employees

There are increasing signs that the external right of citizenship is penetrating the boundaries of business rights which help to improve the quality of the word line. To prominent illustrations are

i. Freedom of speech

An employee cannot criticize the management and its product because of fear of job security. In public organization, this right of “Whistle Blowing”  is fairly well protected. Those some private firms have voluntarily adopted policies favorable to employees free of speech, others have forced to search such practices through court cases.

ii.Right to privacy

a ) Personal information: Employee peruse greater intervention of privacy when their personal information is distributed to others without their permission.

b) Personality information

    As compared with productivity data is disclosed and given to outsiders rather than those working within the firm.

4 Changing level of productivity

The most serious current problem managers are facing is productivity. There have been many reasons for the recent decline.

i) Numerous federal regulation& Laws

Laws have added to the cost of doing business with enhancing productivity in short run such as environmental protection,health& safety, affirmative actions & so on.

ii)The influx of females 

   This has resulted in less productivity during the introductory period.

iii)Maturity of economy

There is an entry of more services rather than manufacturing type of system. Providing services is considered more difficult than becoming more efficient in the production process.

iv)Adversarial relationship

Labour unions reduce co-operate efforts that would enhance productivity. Numerous union-negotiated work rules are designed to protect jobs & income in the short run.

v) Employee Alienation.

It leads to a refusal to collaborate in the interest of improving productivity. It has been suggested that poor workers attitude has been caused because of high job insecurity & autocratic managers who deny employees in participation in decision making hence it affects the quality of the word line.

5) Changing demands of government

We have to appreciate the fact that H.R.M is becoming increasingly legalized in our society. There are various laws & acts regarding procurement, development, compensation, Integration maintenance & separation

i) Procurement: – Civil right Act 1964 prohibits discrimination hiring on basis of religion, dressing scene, color & nationality

ii) Equal employment Oppournuties: -Oppournuties ties 1972 empowers the federal commission to undertake court action

iii)  Rehabilitation Act of 1973: – Requires government contractors to take affirmative action to hire handicap personnel

iv) Pregnancy discrimination act 1978: – Requires employers to treat pregnant employees in the same manner as other employees.

6. Development


i)National Apprenticeship Act of 1937

Details basic program requirement of certification

ii) Manpower Development& Training Act of 1962

Funds special program for unskilled labor

iii) Civil Right Act of 1964

It applies to a training program

iv)Economic Oppournuties Act of 1964 –

Funds special program for the hardcore employment

v)  Comprehensive Employment & Training Act of 1973

It Emphasises local control of job creation& training programs for the unemployed & welfare family.

vi) Job Training Partnership Act of 1982

Private industries involvement in training the unemployed


i) Davis -Bacon Act of 1931

Establishes minimum wages & overtime hours, government construction work

ii)Wash Healing public Control Act 1936

Sets minimum wages & overtime hours for a government contract in excess of $1000.

iii) Fair Labor Standard Of 1936

Established minimum wages & overtime hours for firms exchanged in interstate commerce.

iv) Equal Pay Act of 1963

It states that women and men of the same job get equal pay.

8) Integration

Norris-Laguardia The act of 1932 it limits employees use against the labor union.


i) National Labor Relations Act of 1935

It protects right to form   union & bargaining obligation on an employer

ii) Labour Management Relation Act Of 1947

 This act is laid down for obligation for proper bargaining on the employer

iii) Labour Management Discloser Act of 1959

iv) Civil Right Act of 1964

It applies to all phases of employment including discipline.

v)Age Discrimination Act of 1967

It is amended in 1976  prohibits discrimination against workers aged from 40-70

9 Maintenance

      Occupational Safety Health Act of 1973 it sets standards & enforces them through                inspections & fines

10. Separation


i) Social Security Act of 1935

it set up federal retirement benefits & stimulates establishments of state laws to provide unemployment  compensation for those lead by the firms

ii) Employee Retirement Income Security Act !974

It protects workers right in a private pension plan& requires some form of employee ownership share.




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